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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Salahuddin Kaddoura

Salahuddin Kaddoura

November 5, 2025

5  out of  5
rating by Salahuddin Kaddoura
"My experience with Mr. Scot Shaw and his team has been extremely positive They are very diligent and pay attention to details and help customers the way they can .👍"
We responded:
"Thank you! Thank you for your business!"
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KT G

October 21, 2025

4  out of  5
rating by KT G
"Everyone in the office is so knowledgeable and personable. If I have to leave a message which is hardly ever they call me back pretty quickly. They are able to answer my questions and if I need to go into the office I’ve never had to wait long."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Juan Hernandez

October 20, 2025

5  out of  5
rating by Juan Hernandez
"We switched to Scot Shaws office a little over 10 years ago now and have nothing but good things to say about them! Highly recommend him for your insurance needs"
We responded:
"Thank you Juan for the kind words! We appreciate you! "
Profile photo of Chigozie Uduezue

Chigozie Uduezue

October 17, 2025

5  out of  5
rating by Chigozie Uduezue
"It’s been a wonderful experience with Scott and his amazing team. I’m very happy to have them serve me."
We responded:
"We’re thankful for your feedback! It is our pleasure to assist you with your insurance needs! Thank you!"
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Kimmy Miller

October 15, 2025

5  out of  5
rating by Kimmy Miller
"I have been using State Farm for over 25 years, Scot Shaw and all the people who works there is great, I would never use another Insurance company, anytime I call them they are always so helpful, we just had a rate decrease it was the best news we had all week. Thank You Scot and the Team for doing a outstanding job."
We responded:
"Thank you Kimmy! Thank you for the kind words. Thank you for allowing us to serve your insurance needs. "
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Jerry Smith

September 26, 2025

5  out of  5
rating by Jerry Smith
"Best folks to have your insurance with, I have never walked out of their office unhappy about the help and services provided"
We responded:
"Thank you Jerry!"
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Ron Weisenfels

September 16, 2025

5  out of  5
rating by Ron Weisenfels
"Great Guys to work with and always responsive when I am question about anything!"
We responded:
"Thank you Ron! We’re thankful for your feedback! It our pleasure to assist you with your insurance needs. "
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John Parr

August 25, 2025

5  out of  5
rating by John Parr
"Have only been with Scott a few months and I’m grateful for the services I have received and the close proximity to my home."
We responded:
"Thank you John"
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Karen Haney

August 16, 2025

4  out of  5
rating by Karen Haney
"Very friendly and helpful service"
We responded:
"Thank you Karen"
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khanh le

August 12, 2025

5  out of  5
rating by khanh le
"I love State Farm! Yoni Cerritos is my agent and all the people here very nice! Just stop right here before you shop some where else!"
We responded:
"Thank you Khanh!"
Profile photo of Timothy Bailey

Timothy Bailey

August 11, 2025

5  out of  5
rating by Timothy Bailey
"Scot and his team are always helpful when needed and are proactive to discuss any policy renewal issues. Today Scot texted me to tell me my auto policy renewal would be lower than last year. That was a welcome surprise."
We responded:
"Thank you Tim!"
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Elda S.

December 5, 2024

5  out of  5
rating by Elda S.
"Abby was very helpful."
We responded:
"Thank you Elda for the feedback. So glad Abby was helpful. Abby is a great asset to our office. "
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Ron Holcomb

August 15, 2024

5  out of  5
rating by Ron Holcomb
"Great staff ! Scott and Brittany are the BEST !! Friendly staff!"
We responded:
"Thank you, Ron! Glad to hear that! It's always a pleasure working with you in our office, and we appreciate your business! "
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T S

July 3, 2024

5  out of  5
rating by T S
"I have been having State Farm insurance for a while now and they are very helpful with all your needs. Very professional and proficient in their job! Brittney Melton has helped me with my concerns on my insurance policy along with the others in the office."
We responded:
"Thank you so much for the kind review! We value your business, and we are thankful to have you as our customer!!"
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Mariana Ramirez

June 19, 2024

5  out of  5
rating by Mariana Ramirez
"Very professional always willing to help to get the best price for insurance. Abby is on point of every question."
We responded:
"Thank you Mariana! We appreciate you! Thank you for your business!"
Profile photo of Elaine Slaughter

Elaine Slaughter

June 19, 2024

5  out of  5
rating by Elaine Slaughter
"I have been a customer with the Scot Shaw State Farm office for 15+ years. If you are looking for a great experience, look no further. Always quick to respond,, detail oriented on everything they do & follow-up is fantastic. Brittney is a delight to work & makes everything seamless. Scot has personally called me on a couple of occasions, in the evening after hours - just to check on our family’s safety when we encountered a bad hail/wind storm & water damage situation. I recently referred a friend, & they are now a new customer, & complimented on how well they were treated."
We responded:
"Thank you Elaine. I really appreciate the kind words. Thank you for your business and your long term loyalty as a customer!"
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John Riordan

June 18, 2024

5  out of  5
rating by John Riordan
"Very good service, thank you!"
We responded:
"Thank you, John! Always a pleasure serving you from our office! We appreciate having great customers like you!"
Profile photo of Christopher Hall

Christopher Hall

May 31, 2024

5  out of  5
rating by Christopher Hall
"Abby is nothing short of amazing when it comes to customer service and knowledge. She has, time and again, gone above and beyond to answer my questions, address my concerns, and constantly remind me to pay my premium! Scot is amazing as well but we all know Abby runs the show so I had to mention him second (Sorry man!). All in all though, I would recommend nobody but them!"
We responded:
"Thank Christopher for all your kind words. Yes, I agree Abby is amazing!"
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mike reuters

May 16, 2024

5  out of  5
rating by mike reuters
"Thank you, across the board."
We responded:
"Thank you Mike!"
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Robert Poole

January 29, 2024

5  out of  5
rating by Robert Poole
"Mr Scott and Mrs Brittney are the best!!!!"
We responded:
"Thank you Mr Robert!"
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Dennis Taff

January 25, 2024

5  out of  5
rating by Dennis Taff
"Scott Shaw and his office staff are Great! They are always willing to help in any manner-Large or small."
We responded:
"Thank you Dennis! "
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Sandy Taggart

August 25, 2023

5  out of  5
rating by Sandy Taggart
"As a real estate investor I love Scot Shaw State Farm. I usually have lots of questions and claims and they are super responsive and extremely knowledgeable. They take care of my whole family's insurance needs!"
We responded:
"Thank you Sandy for your kind words"
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Hernan Manjarrez

April 5, 2023

5  out of  5
rating by Hernan Manjarrez
"Great staff. Alwys helping out with my questions and needs. Highly recommend Brittney Melton"
We responded:
"Thank you so much for your kind words Hernan! We value you as our customer, and it is always our pleasure to assist you with your insurance needs! "
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Jeff Jeffress

January 24, 2023

5  out of  5
rating by Jeff Jeffress
"They go above and beyond to take care of there customers."
We responded:
"Thank you Jeff for your kind words!"
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Brandy

September 12, 2022

5  out of  5
rating by Brandy
"We have had scot for 9 plus years! Never had any trouble!"
We responded:
"Glad to hear Brandy. Thank you for your business!"